Annual Report 2018

easyCredit mit Kontoblick Credit in 10 Minutes

Until recently, customers wanting to take out a loan had to submit proof of their earnings. This is no longer necessary with the new solution from TeamBank. The lending decision has been automated and is based on the customer’s account transactions. This benefits banks and their customers in equal measure.

Since last year, retail customers of the cooperative banks have been able to obtain liquidity more easily than they could before. Thanks to the new solution from TeamBank, ‘easyCredit mit Kontoblick’ (easyCredit with account overview), customers no longer have to hand over or upload proof of earnings when they want to take out a loan. Instead, they can apply for a loan of up to €25,000 with just a few clicks of the mouse.

“By offering ‘easyCredit mit Kontoblick’, we are providing our partner banks with another digital channel for their expanding online business. Designed with the customer in mind, the end-to-end process saves time and makes our customers’ everyday lives easier.”

Christian Polenz, Member of the Board of Managing Directors of the TeamBank AG

The lending decision is based on a digital assessment of the incoming and outgoing payments in the customer’s current account. The loan agreement is also entered into in an entirely digital process, because the customer can sign it with an electronic signature. This saves a lot of time. “The entire application process, including the lending decision, only takes around ten minutes. Disbursement of the loan is initiated immediately,” says Christian Polenz, member of the Board of Managing Directors of TeamBank. As a rule, the loan amount will be available in the customer’s bank account the very next day.

This new solution from TeamBank provides the cooperative partner banks with another digital channel for their expanding online business. The loan process is now a lot more efficient because a bank employee no longer has to check the customer’s documents. There are benefi ts for customers too. “Designed with the customer in mind, the end-to-end process saves time and makes our customers’ everyday lives easier,” explains Polenz. Customers can use ‘easyCredit mit Kontoblick’ on the websites of the cooperative banks, at www.easycredit.de, and via a smartphone app.

TeamBank will soon be offering the partner banks another innovation: Existing easyCredit customers will be able to view their ‘financial buffer’ in branches, online, or via the easyCredit app. This buffer is the maximum amount of credit that they can have and is calculated automatically on the basis of TeamBank’s experience of the individual customer. In the future, customers will be able to see at a glance how much additional credit they can have, without first having to submit an application. If they then decide to take out a loan, they only need to clickthrough a few more steps.